Please visit our website or call our National 1-800 number for help. An appointment is strongly recommended. Without an appointment, you may have to wait in long lines. If necessary, we will schedule the next available appointment for you and serve you by phone or in-person. Save a trip! Create a my Social Security account from our website to request a replacement Social Security card, get a Proof of Benefits letter, and more. Masking will be required in our offices only if local COVID-19 community levels are high.