The bank said in a letter to the Treasury select committee — which on Thursday published the findings of a probe into the largest UK banks’ IT outages

An outage led to days of disruption for Barclays customers at the end of January, coinciding with payday for many workers.

Barclays confirmed that, during that incident, more than half of attempts to make an online payment failed. The bank estimated that it expects to pay out between £5 million and £7.5 million in compensation for the specific outage, adding to an estimated £5 million for other incidents between January 2023 and January 2025.

Barclays could pay out millions in compensation for recent IT outages which have prevented customers from banking.

The high street bank could pay out up to £12.5 million in compensation to customers affected by technology outages over the last two years, a new letter to MPs has revealed.

Barclays is braced to pay out up to £12.5 million in compensation to customers affected by technology outages over the last two years, a new letter to MPs has revealed. It comes after an outage led to days of disruption for Barclays customers at the end of January,

Barclays bank could pay out up to £12.5 million in compensation to customers affected by technology outages over the last two years, it has revealed. There has been more than 33 days’ worth of unplanned tech and system outages in the last two years for nine of the UK’s biggest banks and building societies,