Q: I spend lots of time at my job having to talk to customer service people on the phone. I hate this part of my job. People ...

Adding paid days off to allow for three-day weekends every other week can pay dividends for critical team members and ...

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Behind the news are values that drive people and nations. Explore them here. Ned Temko’s column today might well strike American readers a certain way – perhaps through some lens that aligns ...

HP has now reversed the move, citing 'initial feedback' and 'the importance of speaking to live customer service agents in a ...

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