Calling its workforce “bloated,” the Social Security Administration announced Friday plans to slash about 7,000 jobs, or ...

Put people first with personalized online experiences, enhanced UX, and cutting-edge SEO improvements. Learn the practice of ...

If you love working remotely—and many people do—these remote jobs are getting much harder to find, especially if you don't ...

Is your customer experience resilient enough to survive a major disruption? During the blackout that put most of Chile in the ...

The world's largest cruise line has explained one of their more unique bans after one customer emailed staff asking for 'an ...

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SSA says the cost-cutting measures are aimed to streamline redundant layers of management and reassign employees to customer ...

"We are already short-staffed as it is,"one Social Security Administration employee said of the agency's plans to slash its ...

St. Louis Park is hiring an accounting specialist focused on utility billing and customer service; apply by March 10th.