The minister said he has been getting complaints about AI chatbots trapping customers in a cycle of uncertainty. In a post of ...

Delta Air Lines is taking customer support to the next level by expanding its Delta Customer Service operations to provide 24 ...

Switching help desk platforms is a significant decision, one that can be driven by the need for better features, improved ...

Despite clouds of uncertainty looming over the economy and geopolitics, people still want to travel. To meet that demand, ...

In the dynamic space of electric vehicles, where innovation redefines itself daily, Tesla is a powerful case study in the ...

Talkdesk unlocks the transformative value for providers and payers by applying the next generation of automation to patient and member access, service, and support workflows PALO ALTO, Calif. and LAS ...

Starting a business is not easy. Here is a look at how one may try to understand the concepts in times of economic ...

THE world’s biggest call centre operator has been accused of using AI to “whiten” Indian accents for Brit customers.

The WhatsApp Business API, integrated seamlessly by Bevatel, has set a new standard in the field of communication solutions. As a leading provider for businesses in Saudi Arabia and the GCC and a ...

Learn more about whether Five9, Inc. or SoundHound AI, Inc. is a better investment based on AAII's A+ Investor grades, which compare both companies' key financial metrics.

At MWC 2025, Huawei Cloud introduced an array of cloud services and solutions to the global market, aiming to expedite the ...