From direct customer assistance to enabling team members to deliver timely, personalized service, technology tools can help ...

Delta Air Lines is taking customer support to the next level by expanding its Delta Customer Service operations to provide 24 ...

Modern customer service blends technology and human expertise. Digital tools handle routine tasks efficiently, while human ...

Customer support is the lifeblood of any successful small business in today's busy world. Satisfied customers result in ...

AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

The rise of AI-driven tools like ChatGPT has significantly transformed various industries, and finance is no exception. These ...

While AI’s contributions to this success are undeniable, it’s not a standalone solution. The future of retail customer ...

In an exclusive interview with AIM, Animesh Jain, chief operating officer of [24]7.ai, shared insights into company’s ...

Despite clouds of uncertainty looming over the economy and geopolitics, people still want to travel. To meet that demand, ...

Learn how Jotform AI agents can streamline business operations, automate tasks, and improve customer interactions with ease.

Zoho is a cloud software company that offers all kinds of tools — from CRM to project management software to email. It's a ...

AI startup Hightouch has raised $80 million on a $1.2 billion valuation for marketing tools powered by machine learning and ...