Lost leads? Weak engagement? Fix it with smarter email automation. This blueprint shows you how to maximize every send. The post An email automation blueprint for smarter customer journeys appeared ...

Pega has introduced a new blueprint to boost AI-powered customer interactions. Takeaway Points Pega has introduced a new ...

According to Gartner, almost one-third of organizations still find it challenging to incorporate their customer journey maps into their overall customer experience efforts. And while many brands use ...

Your message was sent. You'll receive a response shortly. When I brought the 2010 Dodge Journey home for its test drive, my husband said he didn’t realize that Dodge was still in business.

Journey mapping – the process of unpacking how a customer goes from identifying a problem to implementing a solution – may sound overwhelming, but there are some ways that you can simplify that ...

Optimization is a continuous process, so through the ongoing monitoring and analysis of data, leaders can uncover a customer’s unique and dynamic road map to achieve maximum operating efficiency ...

Now, there’s a new breathtaking train journey linking seven European cities. And with the cheapest tickets coming in at £99 (€119) for a 21-hour trip (just over £4.70 per hour), there’s ...