As call centers worldwide face an ongoing challenge hiring and retaining top-performing customer service representatives, JOBehaviors, a pre-employment behavioral assessments provider, is offering a ...

Monday’s “First Call” has news of a Pittsburgh Steelers contract offer to a free-agent quarterback. The team’s former long-time quarterback loves the club’s new trade acquisition.

A First Nation in British Columbia, Canada, is planning to build a data center on its land. Prophet River FN, an independent Dene Tsaa Nation, has signed a deal with VC firm ABCT Pacific, which will ...

In a move that has kicked off a debate around the role of AI in global business communication, Teleperformance, the world’s largest call centre operator, has begun using artificial intelligence to ...

Back by popular demand, The Shakes Society will headline First Friday Seminole, set for Friday, March 7, 6 to 9 p.m., in front of Studio Movie Grill at Seminole City Center, 11201 Park Blvd.

Coloradans will soon have legal access to psychedelic-assisted therapy with the first licensed psilocybin businesses expected to open this spring. This novel type of mental health treatment ...

HARTLY, DE- A proposed animal sanctuary in Kent County has sparked mixed reactions within the local community. The First State Animal Center and SPCA plan to transform 12 acres of donated farmland ...

I have cruised all around on the world on close to 20 different cruise lines. I’ve heard a lot about Celestyal Cruises but have never cruised on them. My dentist loves their smaller ships and ...

Call center firm Teleperformance SE is rolling out an artificial intelligence system that “softens English-speaking Indian workers’ accents in real time,” aiming to “make them more ...