Nov 17, 2024 · You can return most items in-store or by calling our customer service at 1-800-883-8895; online orders may be returned in-store without a fee, and shipped returns will incur a fee of $8.99. Pre-owned Tech (i.e., phones and other tech devices) are returnable only via calling customer service.

1 day ago · Understanding GameStop’s Return Policy for PS5. GameStop generally offers a 30-day return policy for most items, ... including all accompanying labels, cords, chargers, accessories, manuals, and ...

Jun 29, 2024 · Yes, you can return a PS5 to GameStop. To process a return in-store, you will need to present either an in-store receipt or the GameStop.com order number. Unopened new software and hardware are returnable within 30 days of purchase.

Nov 7, 2024 · Return Process. Here’s a step-by-step guide to initiating a return: Contact GameStop: Reach out to your local GameStop store or contact their customer service department to initiate the return process. Provide Proof of Purchase: Present your receipt or GameStop order number as proof of purchase.

Jun 26, 2024 · Yes, you can return a console to any GameStop location or send it back using the return shipping label that came with your order. It is important to note that you will need your receipt or packing slip to be eligible for a return.

Jun 27, 2024 · According to GameStop’s return policy, unopened new products like the PS5 console can be returned within 15 days of purchase. However, GameStop typically does not accept returns for opened products, including consoles, unless there is a defect or issue covered by the warranty.

Dec 14, 2024 · If you purchased your PS5 from GameStop, you can return it within 15 days of purchase. Here’s a step-by-step guide to the return process: Return Window: 15 days from date of purchase; Return Requirements: Console must be in original packaging, with all original accessories; Return Method

Jul 19, 2022 · To help you out with that, we’ve examined GameStop’s return policy for consoles in detail to bring you up to speed with what their policy is, whether you need a receipt, how to return your item, and much more. We’ve covered what the returns policy is for: Consoles such as PS5, Xbox, Nintendo Switch, and virtual reality headsets like the ...

Feb 28, 2025 · If you do decide to return a broken PS5 to GameStop, you may be subject to a refurbishment fee. This fee is typically around $60 and is charged to cover the cost of refurbishing the console to its original condition.

Aug 31, 2023 · Returns Requirements: In order to qualify for a refund, you must return the item within the applicable return policy period using the prepaid shipping label we provide to you, include the packing list or original purchase receipt, and identify the reason for the return.