Sala Amica is the general name for all airport services assisting passengers with special needs and reduced mobility and are provided free of charge by SEA. The dedicated lounges reflect the following standards to ensure passenger comfort:

Sala Amica is an area and service dedicated to passengers with special needs and/or reduced mobility. Sala Amica lounges offer peace, quiet and convenience, and access is free of charge.

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The Sala Amica is a place designed for the comfort of passengers with disabilities or reduced mobility. There are five lounges at Malpensa: Terminal 1. at the departures floor, near entrance no. 17 at the boarding areas (open every day from 04 to 01) Terminal 2. at the boarding area (open every day from 05 to 23)

Oppure presso la Sala Amica, zona Sud-vicino alla Cappella religiosa, dalle ore 09.00 alle ore 16.30; • almeno un’ora prima direttamente ai banchi check-in; • l’assistenza per l’imbarco di un passeggero prevede tempi tecnici specifici in base al tipo di aeroporto e di volo: come gestore aeroportuale di Malpensa,

In alternativa, puoi richiedere assistenza con almeno 24 ore di anticipo all’Ufficio assistenza disabili di Trenord al Numero Verde 800 210 955 o alla mail [email protected], che si occuperà di organizzare il tuo accompagnamento dalla banchina al punto di incontro con Sala Amica.

Milan Linate and Malpensa Airports both deliver a service for special needs which is run by a company called Sala Amica. They also provide a porter service for those needing help with lifting luggage.

How to find Sala Amica in Malpensa Airport. Operation hours and detailed information.

You can request assistance from Sala Amica – the support service from the SEA airport company – by contacting the call centre at +39 (0)2 232323, which is active every day from 8.00 to 21.00. Alternatively, upon arrival at the station in one of the two terminals, you can use the Call Points located on the railway ticket office floor.

La Sala Amica è un luogo pensato per il comfort dei passeggeri con disabilità o mobilità ridotta. A Malpensa sono presenti cinque sale: Terminal 1. presso il piano partenze, in prossimità della porta d’ingresso n. 17; presso le aree imbarchi (attiva tutti i giorni dalle 04:00 alle 01:00) Terminal 2